FAQs

Are there any fees for posting or selling items on HomeProvement?

No, it is absolutely free.

Do I need to create an account to post an item for sale on HomeProvement?

No, creating an account is not necessary.  However, an account will automatically be created for you with your first post so you can track your listings.

Do I have to give you a Credit Card number to post items on HomeProvement?

No.  Transactions do not occur through our website, and instead are made through private transactions after buyers and sellers reach an agreement.

Will my personal contact info be given to any other users or be sold to any other business?

Aside from the contact info you choose to display on your listing, no.  At HomeProvement we will never sell or share your personal information with anyone.  You can read our Privacy Policy for more information.

Do I need to create an account to post a job?

No, creating an account is not necessary.  However, an account will automatically be created for you with your first post so you can track your listings.

If I post a job, am I obligated or required to work with the people or businesses that give me an offer?

No you are not.  You are at no obligation to engage in business with anyone who responds to your job post.

Do I need to create an account if I want to leave feedback and rate a business or service I used?

Yes, an account is required to rate services and leave feedback.

Can I include my phone number or direct contact info in a job post?

Yes you can, however we advise only providing your email and/or phone number in the designated locations on our form.  This will avoid posting your personal contact information publicly and prevent unwanted contact.

Is there a fee for posting your services on HomeProvement?

Yes.  For people who wish to offer their services, we charge a subscription fee of $2 per month, or $20 per year.

What benefits will I receive for offering my services on HomeProvement?

Service providers who are subscribed with HomeProvement receive two benefits:

1. You are able to create a Service Provider profile page listed on our website for users to review when seeking services.  This is a reference that allows you to showcase your business to possible clients who may reach out to you.
2. You are able to reply to job postings an unlimited number of times for as long as you are subscribed.  Without a subscription you can still view job postings, but you will be unable to contact potential clients until you subscribe.

If I offer my services on HomeProvement, do I have to pay a fee for each time I contact a potential client?

Nope. The only fee we charge is the subscription fee.  As long as your subscription is active, you can make unlimited contacts with potential clients who post a job. We believe it is easier for professionals to contact clients when there is no obligation on either side of the interaction.

If I paid the subscription fee and decided to cancel my prescription, can I have a refund?

Yes, we understand that needs change. Our refund policy allows refunds for money paid that was not allocated to an active month of service.  So if you only paid for one month, and your account was active that month, no refund can be issued.  However, if you paid $20 for 1 year, and only used the account for 1 active month and then canceled, you would be entitled to a refund of the difference minus the $2 fee for 1 month, which in this case would be an $18 refund.  If you wish to have a refund please contact us directly at info@homeprovement.com.